Privacy Policy | BOP Renovations

At BOP Renovations, we care deeply about your privacy. Whether you’re reaching out to us for a kitchen or bathroom renovation, or enquiring about flooring, tiling, painting, or landscaping, you can trust that your personal information is handled with care and respect. Outlined in this Privacy Policy are our practices for gathering, processing, protecting, and storing your data whenever you engage with us—be it online, by phone, or face-to-face.

Who We Are

BOP Renovations stands as a trusted provider in the renovation industry, excelling in kitchen and bathroom transformations and extending our expertise to services like flooring, tiling, painting, and landscaping. Proudly serving residential and commercial sectors, we commit to achieving high-quality outcomes while upholding your privacy throughout the process.

Information We Collect

We collect solely the data necessary to provide our services or respond to your inquiries. This may consist of:

Details that identify you personally: Details like your name, contact number, email, and residential address fall under personal information we may collect.
Project-related information: Property type, renovation goals, measurements, photos, or any relevant design preferences you share with us.
Payment details: Only if required for invoicing or processing transactions, and always using secure channels.
Communication records: Emails, contact forms, or conversations to help us better understand your needs and improve our service.

Sensitive personal data such as government-issued IDs, passwords, or bank login credentials is neither collected nor stored by us.

How We Use Your Information

The information you provide is used for clear and appropriate purposes, including:

To assist with your questions and supply tailored quotes.
To plan, schedule, and carry out your renovation or related services.
To send invoices and handle project-related billing.
To follow up on work completed or seek feedback on our services.
To refine our website, boost customer service, and improve your overall experience.

We don’t pass your personal information on to marketing companies—no selling, no renting, and no sharing for promotional purposes.

How We Protect Your Information

We treat your privacy as a top priority. To safeguard your data, we implement these key protective measures:

Secure systems for storing contact and project details.
Your personal information isn’t open to everyone—only select staff members involved in your project are given access.
We use reputable service providers for digital tools (like email and invoicing) that follow best practices in data security.
To keep your information safe, we keep our data practices up to date and routinely check that everything is running securely.

Sharing of Information

We only share your information in these limited scenarios:

With trusted team members working directly on your project, and only if they need the information to complete their part of the job.
With third-party service providers who help us operate (e.g., accounting software), and only under strict privacy agreements.
When legally necessary, we may share your information to meet legal obligations or to defend our rights.

Your Rights and Choices

We respect your rights over your personal data. At any point, you have the right to do any of the following:

Review everything we’ve recorded about you.
Ask us to fix or update any details.
Ask us to cease processing or using your information.
Request that we delete your information after our services are finished—unless we’re required by law (for example, for tax reasons) to keep it for a certain period.

If you’d like to make any of these requests, simply get in touch with us using the contact information provided below.

Cookies and Website Data

To improve your experience, our website may use cookies and simple tracking tools. These tools collect anonymous data—such as which pages you visit and how long you stay—to help us understand how people use the site. If you’d like, you can manage or change your cookie settings directly through your browser whenever it suits you.

Third-Party Links

Sometimes, we might link to other helpful websites or suppliers. Please note that these websites are not controlled by us, and we’re not responsible for how they handle your data. It’s a good idea to check their privacy policies on your own to understand how they handle your information.

Policy Updates

From time to time, we might update this Privacy Policy to keep up with changes in our services, how we handle data, or any new legal obligations. When changes are made, we’ll post the updated version on our website and indicate the date it was last revised at the bottom of the page.

Last updated: [May 13, 2025]

Contact Us

Should you have any concerns or questions about how we handle your data or about this Privacy Policy, you’re welcome to reach out to us using the contact details below:

BOP Renovations

Phone: +64 22 426 5036

Email: info@boprenovations.co.nz

Website: https://boprenovations.co.nz/

We’re always here to help and are happy to clarify anything related to your privacy or project. Thank you for choosing BOP Renovations. We’re committed to not only delivering quality renovation work—but also earning and keeping your trust.