Privacy Policy

Last updated: 11 October 2026

This Privacy Policy explains how BOP Renovations (“we”, “us”) collects, uses, and protects personal information when you use our website or contact us. We handle personal information in line with the New Zealand Privacy Act 2020.

Who we are

BOP Renovations is a home renovation business based at 79 Sunset Road, Mangakakahi, Rotorua 3015, New Zealand.

Information we collect

We may collect:

Name, phone number, email address, and project details you send us
The type of renovation service you enquire about
Messages you include in the contact form, email, phone, or social media

We do not ask for payment card details through this website.

How we collect information

We collect information you choose to give us through the enquiry form, email, phone, or Facebook. The website is hosted by Netlify. Enquiry emails are sent using Google’s Gmail service.

How we use information

We use your information to:

Respond to enquiries and provide quotes
Carry out renovation work you ask us to do
Send a confirmation that we received your enquiry
Improve how we communicate with customers

We do not sell your personal information.

Who we share information with

We share information only where needed to run the website and respond to you. That includes our website host (Netlify) and our email provider (Google). We do not share your details with other businesses for their marketing.

Cookies and third-party services

This site does not use advertising or analytics cookies. It loads the Inter typeface from Google Fonts, which may process your IP address when the page loads.

How long we keep information

We keep enquiry details for as long as needed to respond, quote, and (if you proceed) deliver the work, and for a reasonable period afterwards for job records and legal obligations. We then delete or securely archive it.

Storage and security

We take reasonable steps to protect personal information from loss, misuse, and unauthorised access. No internet transmission is completely secure, so please avoid sending sensitive information by email or form unless necessary.

Your rights

Under the Privacy Act 2020 you can ask to access or correct personal information we hold about you. To do that, use the contact details below. If you are not satisfied with how we handle your request, you can contact the Office of the Privacy Commissioner.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.

Contact us

For privacy questions, contact BOP Renovations at info@boprenovations.co.nz, +64 27 625 1313, or 79 Sunset Road, Mangakakahi, Rotorua 3015.